Senior Support Manager  
Primo Dialler   More jobs from this company

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Job Title:   Senior Support Manager
Category:   Client Services
Total Positions:   1
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Masters
Career Level:   Experienced Professional
Minimum Experience:   5 Years
Salary Range:   PKR 100,000 to 150,000 per Month
Apply By:   Mar 14, 2020
Job Description:

·         Job Responsibilities

·         Helping to develop and implement customer service policies in an organization

·         Finding ways to measure customer satisfaction and improve services

·         Managing a team of customer service staff

·         Handling inquiries from customers.

·         Involvement in staff recruitment and appraisals

·         Training staff to deliver a high standard of customer service

·         Leading or supervising a team of customer service staff

·         Learning about your organization’s products or services and keeping up to date with changes

·         Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

·         Requirements

·         Excellent verbal and written communication skills

·         The ability to maintain calm under pressure

·         Efficiency and organizational skills

·         Administrative skills

·         Knowledge of call center environment will be a plus

·         Technical skills in IT industry will also be a plus

Company Information
Company Name:  Primo Dialler
Company Description:
Software House

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