We are looking for Call Center Representatives who will be the liaison between our company and its current and potential customers. Offering career opportunity for Self Motivated, Professional & Energetic male & female staff for order booking and appointment setting.

Key Responsibilites include:

Managing a number of calls in a timely manner.

Identifying customer's needs, clarify information, research every issue & providing solutions or alternatives.

Keep records of all conversations in our call center database in a comprehensible way.

Meet personal/team qualitative and quantitative targets.

Requirements

Previous experience on Mortgage / Reverse Mortgage / Personal Injury Claims could be an asset.

Strong phone and verbal communication skills along with active listening.

Familiarity with CRM systems and practices.

Ability to multi-task, set priorities and manage time effectively.