Key Accounts Manager  
Hydro Sealers   More jobs from this company

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Job Title:   Key Accounts Manager
Category:   Business Development
Total Positions:   2
Job Location:   Islamabad, Peshawar
Gender:   Male
Minimum Education:   Diploma
Career Level:   Entry Level
Minimum Experience:   1 Year
Salary Range:   PKR 20,000 to 25,000 per Month
Apply By:   Jul 16, 2017
     
     
 
Job Description:

POSITION SUMMARY:

Key Account Manager will take a front line role to introduce Roofline product and services to National & International clients. Responsible for consistently delivering differentiated and personalized customer experiences by executing various customer management techniques and a maniacal focus on client satisfaction. Managing both inbound proactive and reactive messages that are initiated to address the needs of customers who are browsing business-specific products and services on our company’s website.

Basic salary plus different type of incentives

JOB RESPONSIBILITIES, DUTIES AND TASKS

  • To respond to customer inquiries via chat, email and phone providing information and closing orders.
  • To visit sites and update stock record on periodic basis and report to Head Office.
  • To report site progress on daily basis.
  • To visit clients on daily basis and prepare daily sales report, and report the same to Manager sales and marketing.
  • To prepare site completion report, collection of payments from clients and report the same to Head Office.
  • To research and resolve questions and assist the department with all customers related initiatives.
  • To improve the quality of the customer interaction on a daily basis.
  • To assist department to meet/exceed all department metrics.
  • To help in achieving company wide objective, while ensuring complete customer satisfaction.
  • To follow up product qualified leads generated through chat or email inquiries.
  • To maximize conversion rate of leads generated through chat and email inquiries by following lead follow up procedures and strategies.
  • To visit prospective sites and explore new clients to expand clientele of hydrosealers.
  • To update website content as per customer feedback.
  • To maintain a list of customer feedback for over all service improvement and ensuring customer satisfaction.
  • To nurture existing customer relationships by following existing customer relationship strategies and frequent customer feedback surveys.
  • To coordinate with technical team to help resolve customer issues.
  • To manages time and company resources appropriately.
  • To performs other duties as assigned by supervisor.
  • The job is based in Peshawar with frequent visits to other parts of KPK province.
  • Proficeincey in Pushto is a preferable.

Atleast 1-2 year experience in Civil Works preference will be given to people having experience in waterproofing industry. 


Company Information
 
Company Name:  Hydro Sealers
Company Description:

Hydro Sealers


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