Duties and Responsibilities of Quality Assurance Manager.

·         In-house quality procedures, standards and specifications

·         Assessing customer requirements and ensuring that these are met

·         Setting customer service standards

·         Specifying quality requirements of raw materials with suppliers

·         Investigating and setting standards for quality and health and safety

·         Ensuring that manufacturing processes comply with standards at both national and international level

·         Working with operating staff to establish procedures, standards, systems and procedures

·         Writing management and technical reports and customers’ charters

·         Acting as a catalyst for change and improvement in performance and quality